Confirmation: If you do not receive e-mail confirmation of your booking within four working days please contact us to confirm the booking.
Payment: Full Payment must be made by transferal to our bank account or via PayPal at the time of booking within 10 working Days. Full payment must be received in cleared funds no less than 2 working days before the event takes place or admittance may be refused. Payment must also be made in full for cancellations made within 31 days of the event date. An invoice will be sent to you after confirmation of receipt of payment.
Visa Invitation Letters: If a Visa application is declined and you wish to cancel your place more than 31 days before the Conference, we will refund the amount paid less an administration fee of € 150 (or currency equivalent). If your Visa is declined within 31 days of the Conference taking place and you can provide evidence of this to our satisfaction, we will refund the amount paid less an administration fee of € 150 (or currency equivalent). However if you cannot provide such evidence, no refund will be given.
Insurance: Delegates are advised to take out appropriate travel insurance. We accept no responsibility for travel, accommodation or other expenses incurred as a consequence of cancellation or postponement of the event. We accept no liability for any other loss, including incidental or consequential loss, in excess of the amount paid for the booking.
All cancellations must be made in writing to:
CANCELLATION POLICY: You may cancel one or more delegate place on your booking at any time. If cancellation is more than 31 days before the event date we will at your option accept a substitute at no extra cost (please see substitute section below) or refund 75% of the applicable delegate fee after the meeting took place. If cancellation is less than 31 days before the event date a substitute will be accepted but no refund will be given. Failure to attend the event counts as a cancellation. There is no cancellation possible if the registration is within the 31 days before the event. Fees must be paid anyway when the registration is less than 31 days in advance of the event.
Substitutions: If any delegate is unable to attend we will accept a substitute delegate at no extra cost. Please notify us in writing by e-mail: firstname.lastname@example.org with the name, job title, email address & telephone number of both the registered and substitute delegate. Please also advise if a visa invitation letter is required, and whether the substitute delegate has any special dietary or access requirements.
Alteration and Cancellation: It may be necessary to alter the venue and content of the event, or the timing of the programme. EBASCON also reserves the right to cancel this program if the number of registrants is insufficient. In this event, we will notify all registrants and refund the registration fee in full. However, any costs incurred by the registrant, such as hotel cancellation or airline penalties, are the responsibility of the registrant. Confirmation letters will be emailed to attendees within 4 days of receipt of registration. If you have not received a confirmation letter via email two business days prior to the meeting, and you enrolled at least two weeks prior to the meeting, please contact EBASCON. Non-receipt of the confirmation letter before the meeting is not justification for seeking a refund. If we have to alter the date or location of the event this booking will be transferred to the revised date and these Terms and Conditions shall apply to the transferred booking.
The organiser has the right to exclude any of the participants from the conference.
These terms and conditions are governed by German law and the courts of Germany will have exclusive jurisdiction over any dispute.
Photo release: I agree to allow EBASCON and their organizers to use the logo of my company in their marketing publications, such as their website and in printed materials. I also agree to allow EBASCON and their organizers to use photos taken of me during the conference to publish on their website for the purpose of illustrating EBASCON conferences and their program.